Shipping policy

# Miskra Arabia – Shipping Policy

At **Miskra Arabia**, we strive to deliver your favorite fragrances safely and promptly. Please read our shipping policy to understand how your order will be processed and delivered.

## Order Processing

* All orders are processed within **1–2 business days** after payment confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
* During sales, festivals, or promotional periods, processing times may be slightly longer.

## Shipping Time

Estimated delivery timelines are:

* **Within India:** 3–7 business days
* **Remote locations:** 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

## Shipping Charges

* **Free shipping** on orders above **₹999**.
* A standard shipping fee of **₹99** applies to orders below ₹999.

*(Update these amounts as per your business policy.)*

## Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and courier details. You can use the tracking link to monitor your shipment's progress.

## Delivery Attempts

Our courier partners will typically make **2–3 delivery attempts**. If the package cannot be delivered after these attempts, it may be returned to us. Re-shipping charges may apply.

## Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are accurate before placing your order. Miskra Arabia is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

## Damaged or Missing Packages

If your package arrives damaged, leaking, or appears to have been tampered with:

* Do not discard the packaging.
* Take clear photographs of the package and product.
* Record an unedited unboxing video.
* Contact us within **48 hours** of delivery.

We will investigate the issue and, if eligible, arrange a replacement in accordance with our Return & Replacement Policy.

## Delayed Deliveries

While we work with reliable courier partners, delivery delays may occasionally occur due to factors beyond our control, including:

* Weather conditions
* Natural disasters
* Public holidays
* Transportation disruptions
* High shipping volumes

We appreciate your patience in such situations.

## International Shipping

Currently, **Miskra Arabia ships only within India.**

If international shipping becomes available in the future, this policy will be updated accordingly.

## Contact Us

If you have any questions regarding your shipment, please contact us:

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Thank you for choosing **Miskra Arabia**. We are committed to delivering your fragrances safely, securely, and on time.